SmileBack

The Peer Leaderboard for HTG

Your Entire Group's Client Feedback Stats, Ranked

The SmileBack Peer Leaderboard is a spreadsheet-free way to compare client feedback stats and scores within your HTG group, spreadsheet-free. 

No more data entry before meetings. Just the metrics you want to see, on an easy-to-read display. 

SB_Peer_Leaderboard_HTG.png

The Peer Leaderboard ranks Net CSAT Score and Response Rate in addition to the Positive, Neutral, and Negative reaction rates and totals for each company from your group. 

  • See how your client satisfaction stats stack up
  • Identify areas of improvement (e.g. high Net CSAT score, but low response rate)
  • Share successes and gain insights from your group

Find out where you rank: opt-in right now.